Wacky Kingdom Kingston
Kids' birthday party venue in London
Bentall Centre, Wood Street, Kingston KT1 1TX
Kingston soft play with self-hosted to fully-hosted party packages plus dedicated party area
About Wacky Kingdom Kingston
At a glance
- Age range: 4–12 years
- Guest capacity: ?–10 kids
- Website: https://wackykingdom.com/
Photos
Party packages & pricing
Castle Bronze Party (Off-Peak)
- Price: £135 £10.75 per child off-peak
- Per person: £10.75
- Guests: ?–10
- Ages: 4–12
Castle Bronze Party (Peak)
- Price: £189.5
- Guests: ?–10
- Ages: 4–12
Knight Gold Party (Peak)
- Price: £339.5 £29.75 per child peak
- Per person: £29.75
- Ages: 4–12
Knight Gold Party (Off-Peak)
- Price: £279.48
- Ages: 4–12
Frequently asked questions
- What is it?
- A soft play birthday party at Wacky Kingdom, inside the Bentall Centre in Kingston, with packages from self-hosted to fully hosted and a dedicated party area.
- What packages are there?
- Castle Bronze (90 minutes of soft play plus 30 minutes of food), up to the top-tier Knight Gold with themed decorations, a mascot and extras - Silver and Gold tiers with themes and Make-a-Bear sit in between.
- How much is it?
- From £10.75 per child for Castle Bronze off-peak (£15.25 peak) up to £29.75 per child for Knight Gold at peak times.
- What ages is it for?
- Children up to age 12.
- What is the party format?
- 90 minutes of play followed by 30 minutes of food in the party area, with hosted tiers adding decorations, a mascot and Make-a-Bear.
- When is it open?
- Monday to Saturday 9am-5:30pm and Sunday 11am-5pm.
- Is there parking?
- Yes, the Bentall Centre has its own multi-storey car park.
- Where is it?
- The Bentall Centre, Wood Street, Kingston upon Thames (KT1 1TX).
Reviews
4.2 / 5 based on 5 reviews.
Anna C. — Rating: 5/5
We celebrated my son’s birthday at Wacky Kingdom today, and I honestly couldn’t be happier with the experience. We booked a party package that included the play time and food boxes, and additionally we ordered food for our guests. The party took place on the second floor, which was a fantastic space for a celebration. It was cozy, comfortable, and well-organized, especially for families attending with both older children and younger siblings. The party area was beautifully decorated and ready for the celebration. What I especially loved was that even without purchasing any additional decorations, the room already looked festive and welcoming. The themed setups create a wonderful atmosphere from the moment you arrive. The food was excellent. The paninis and pizzas were fresh and delicious, and the fruit platter was wonderful as well. Everything was freshly prepared and beautifully presented. A very special thank you to Dhara, who looked after us throughout the event. She was exceptionally friendly, attentive, and helpful from start to finish. Children’s birthday parties are usually quite stressful for me personally, but Dhara made everything feel easy and manageable. Having someone so professional and caring made a huge difference. I would also like to thank Abigail, who assisted with the booking process. She was very helpful, polite, and responsive, making the planning process smooth. Thank you to the entire Wacky Kingdom team for creating such a wonderful experience and making my son’s birthday so memorable. We had an amazing time and would highly recommend Wacky Kingdom to any family looking for a beautiful, well-organized, and welcoming venue for a children’s party.
Mevi K — Rating: 5/5
So confused why this place has an overall rating of less than 4! super clean, i actually saw the lovely lady emptying the balls back in to the ballpit she had just cleaned. great variety of playing: little car ramp, another car, two little trampolines, slides and separate toddler slide/ball pit. polite staff. my only negative is that the spanish latte (my fave coffee) wasnt made very well so please trial and test it as i want to come back! I parked in car park A and walked across the link bridge on level 8, elevator down to the ground floor and this is right by it. look forward to coming back!
Rizwan Asghar — Rating: 5/5
We recently celebrated our son’s birthday at Wacky Kingdom Soft Play and had booked a Gold Party. From start to finish, the experience was fantastic. The manager and all the staff were absolutely amazing — friendly, organised, and genuinely caring. They went above and beyond to make the day special and memorable for our son, and we couldn’t have asked for a better party experience. The soft play itself is brilliant, clean, and well run. We are regular visitors and have always had positive experiences here, which is why we chose it for such an important occasion.
cobus swart — Rating: 1/5
Upon arriving at Wacky Kingdom Kingston today as a family of six, we were met with an unexpectedly hostile and unprofessional reception experience. The staff member on duty, Kate, was extremely rude, blunt, and dismissive from the outset — behaviour that was frankly shocking to witness in front of families and children. There is no clear or visible reception counter, as the entire entrance area is obstructed by Christmas decorations. This makes it impossible for first-time visitors to know where or how to check in. We will be attaching a photo to demonstrate this clearly. When we approached the gate to ask how to proceed and offered to pay immediately (as we had no prior booking), we were spoken to in a condescending and accusatory manner, being told we “can’t just open the gate” and that children might run out. At the time, there were no children anywhere near the entrance, and the suggestion was both unreasonable and unnecessary. What makes this even more concerning is that after we entered, the reception area was left completely unattended on multiple occasions, with customers freely coming and going. No staff present, no supervision — meaning children could have run out and no one would have known who had paid or not. This directly contradicts the justification used to speak to us so disrespectfully. The issue here is not policy — it is attitude, poor customer handling, and inconsistent operational standards. A family venue should be welcoming, organised, and professionally managed. Unfortunately, this experience was the opposite. As customers, we expect a basic level of courtesy, clarity, and accountability — none of which were demonstrated today. Very disappointing and not an experience we would recommend unless significant changes are made
karen hanson — Rating: 5/5
Wacky Kingdom is fantastic! Right in the centre of Kingston, it’s super convenient and easy to get to. We’ve been to a few kids parties there and they’ve all been brilliant, really well organised with loads for the little ones to do. The play area is fun, and both my 3 year old and 7 year old love it. Highly recommend for parties or a fun day out!